Short-Let Specialists. Professionally Managed. Completely Hands-Off.
Luxury Hospitality Standards. Exceptional Property Management.
Founded by a former Chief Stewardess in the luxury superyacht industry, Lamai combines world-class hospitality with professional property management to maximise your investment and deliver exceptional guest experiences.
No lock-in contracts. No upfront fees.
Curious what your property could earn?
Get a free, no-obligation rental income assessment and discover how Lamai could maximise your property's performance.
Get My Free Rental EstimateNo lock-in contracts. No upfront fees.
Guest reviews
Five-Star Stays, Real Feedback
Genuine reviews left by guests who have stayed in properties managed by our founder, Rachel Allen.
"Beautifully presented and exceptionally clean. Everything was exactly as described, and the communication before and during our stay was excellent. We'd happily stay again."
Verified guest
"One of the best Airbnb experiences we've had. Every detail had been thoughtfully considered, and the apartment felt more like a boutique hotel than a holiday rental."
Verified guest
"The check-in process was seamless, the apartment was immaculate and Rachel was incredibly responsive throughout our stay. Highly recommended."
Verified guest
"Fantastic location, beautifully furnished and spotlessly clean. It was clear that a huge amount of care goes into maintaining the property."
Verified guest
"Excellent communication from booking through to check-out. Everything was effortless and the apartment exceeded our expectations."
Verified guest
"A wonderful stay in every respect. Comfortable, stylish and exceptionally well managed. We'd definitely return and wouldn't hesitate to recommend it."
Verified guest
What property owners say
Trusted by Landlords & Investors
Genuine feedback from property owners who rely on Lamai to manage their short-let and serviced accommodation.
"Lamai has completely taken the stress out of managing our serviced accommodation. Communication is excellent, the property is always beautifully presented, and we feel confident knowing it is being cared for properly."
Fatima Ali, Landlord - Manchester
"Rachel understands both hospitality and property investment, which makes a real difference. She is proactive, detail-focused and treats our property with the same care and attention she would give her own."
David E. Wescott, Newcastle
"Since working with Lamai, the day-to-day management of our property has become effortless. Guest communication, housekeeping and maintenance are handled professionally, while we remain fully informed."
Portfolio Landlord, Manchester
"What impressed us most was the transparency. There were no hidden surprises, communication was always clear, and every aspect of the property was managed to an exceptionally high standard."
Oliver Hughes
"Lamai offers the personal service we struggled to find elsewhere. Our property never feels like just another listing, and the attention to detail has helped us deliver a consistently excellent experience for guests."
Jacqueline Bloom
Superhost-Standard Service
Led by an active Airbnb Superhost with properties in Liverpool and Spain.
Targeting 90% Occupancy
We aim to keep your calendar busy with the right guests, every month.
Fully Insured
Comprehensive cover so you and your property are protected.
Professional Housekeeping
Hotel-grade cleans and fresh linen after every single stay.
Professional Photography
High-quality imagery that makes your listing stand out and book more.
Guest Concierge Services
Every enquiry, check-in and issue handled around the clock.
Managing a short-let yourself is a full-time job. Guest messages at midnight. Last-minute cleaning. Pricing that's never quite right. Most landlords either burn out or leave money on the table. That's exactly why Lamai Property Management exists.
What we do
Full-Service Airbnb & Short-Let Management
We take your property from vacant or underperforming to a fully optimised, guest-ready short-let — managed entirely on your behalf.
Property Management
- Housekeeping & fresh linen after every stay
- Rapid maintenance via trusted local contractors
- Full onboarding, setup & property styling advice
- Compliance — fire safety, gas certificates, insurance
Online Management
- Listing creation on Airbnb, Booking.com, Vrbo & our direct booking website
- Daily dynamic pricing to maximise revenue
- Calendar management — no double bookings
- Automated payments & monthly owner payouts
Guest Management
- 24/7 guest communication, all messages handled
- Pre-stay guest screening & security vetting
- Active review management & reputation building
- Emergency response coordination
How it works
Simple to Start. Completely Hands-Off.
Free Valuation
A realistic income estimate for your property — honest numbers, zero obligation.
We Set Everything Up
Photography, listings on Airbnb, Booking.com, Vrbo and our direct booking website, dynamic pricing and a full compliance check.
Guests Book. We Handle Everything.
Every touchpoint from enquiry to checkout, managed entirely by us.
You Receive Your Payout
Monthly statements, direct bank transfer. Total transparency, zero hassle.
Short-let vs traditional letting
Why More North of England Landlords Are Switching to Short-Let
| Traditional AST | With Lamai Property Management | |
|---|---|---|
| Income potential | Fixed rent, limited upside | Up to 40% more |
| Flexibility | Locked in 6–12 months | Use it when you want |
| Property condition | Wear & tear builds up | Cleaned after every stay |
| Voids & arrears | Rent gaps & bad debt risk | Actively managed |
| Effort required | You deal with tenants | Completely hands-off |
Income projections vary by property, location, and season. We'll always give you an honest, realistic estimate.
Rental income calculator
What Could Your Property Earn as a Short-Let?
Get a quick illustrative figure in seconds — then request a free, personalised estimate based on your exact property, presentation and location. We never inflate projections.
Rental Income Calculator
Illustrative gross monthly income
£1,770 – £2,390
This is an illustrative estimate based on typical nightly rates and occupancy in the region — not a quote or guarantee. Actual income varies by property, presentation, location and season. We'll always give you an honest, personalised projection.
Get Your Accurate Free EstimateAll-inclusive service
Everything Is Included. Nothing Is Hidden.
Professional Housekeeping
Hotel-grade clean and fresh linen after every stay
Dynamic Pricing
Daily adjustments to maximise your income
Multi-Platform Listings
On Airbnb, Booking.com, Vrbo, our direct booking website and more
Guest Concierge Services
Every enquiry, check-in and issue handled around the clock
Guest Screening
Every guest vetted before check-in
Property Care & Maintenance
We manage all repairs, not you
Compliance & Safety
All legal & insurance requirements covered
Monthly Reporting
Clear statements, every booking itemised
Service areas
Covering Manchester, Liverpool, the North East, the North West & Surrounding Areas
Expanding soon
Not sure if we cover your postcode? Just get in touch.
Our promises to landlords
Why Choose Lamai Property Management?
No Lock-In Contracts
30 days' notice to leave, any time. We earn your business every month.
No Upfront Setup Fees
Getting started costs you nothing. We invest in your property's success from day one.
Transparent Reporting
Full monthly statements with every booking itemised — complete visibility, always.
Dedicated Account Manager
One named person who knows you and your property. Never a call centre.
24/7 Emergency Support
An emergency line that's always answered — for you and for your guests.
STAA Member
A member of the Short Term Accommodation Association, committed to professional standards.
Founded by a landlord with over 6 years' experience in the property industry — and a serviced accommodation portfolio of her own.

Meet the founder
Lamai Property Management was founded by Rachel Allen — a property professional who built the management service she wished existed.
With a background in luxury superyacht hospitality and her own serviced accommodation portfolio, Rachel understands exactly what landlords need: protection, performance, and peace of mind.
Read our story →Find Out What Your Property Could Earn
Free, no-obligation estimate. Honest projections before you commit to anything.
Get Your Free EstimateNo lock-in contracts. No upfront fees.
